Terms of service

Terms of Service

Last updated: July 16, 2025

Welcome to Mahlanya Music Store! The terms “we,” “us,” and “our” refer to Mahlanya Music Store. Mahlanya Music Store operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Mahlanya Music Store is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Mahlanya Music Store reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Mahlanya Music Store confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Mahlanya Music Store may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.


SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.


SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.


SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Mahlanya Music Store, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Mahlanya Music Store, Shopify, or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws.

Mahlanya Music Store’s names, logos, product and service names, designs, and slogans are trademarks of Mahlanya Music Store or its affiliates or licensors. You must not use such trademarks without the prior written permission of Mahlanya Music Store. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.


SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.


SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Mahlanya Music Store is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Mahlanya Music Store. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Mahlanya Music Store.


SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy [LINK], and certain personal information may be subject to Shopify’s Privacy Policy [LINK].


SECTION 11 - FEEDBACK

If you submit any feedback, suggestions, or comments regarding the Services, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, modify, publish, and distribute such feedback.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on the Services that contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and update information as needed.


SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes or violate intellectual property rights. Unauthorized use may result in termination of your account.


SECTION 14 - TERMINATION

We may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.


SECTION 15 - DISCLAIMER OF WARRANTIES

The Services are provided "as is" without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose.


SECTION 16 - LIMITATION OF LIABILITY

Mahlanya Music Store shall not be liable for any damages arising from your use of the Services.


SECTION 17 - INDEMNIFICATION

You agree to indemnify Mahlanya Music Store, Shopify, and their affiliates from any claims arising from your use of the Services.


SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unenforceable, the remaining provisions will remain in effect.


SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not waive that provision. These Terms constitute the entire agreement between you and Mahlanya Music Store.


SECTION 20 - ASSIGNMENT

You may not assign this agreement without prior written consent from us.


SECTION 21 - GOVERNING LAW

These Terms shall be governed by the laws of the jurisdiction where Mahlanya Music Store is headquartered.


SECTION 22 - HEADINGS

Headings are for convenience only and do not affect the meaning of these Terms.


SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms. Continued use of the Services constitutes acceptance of any changes.


SECTION 24 - CONTACT INFORMATION

For questions or concerns regarding these Terms, please contact us at:
Email: mahlanyalebenya@gmail.com